Shipping & Returns

Returns Policy

Send all returns to:
Fabric Hut Returns
828 E Little Creek Road
Norfolk, VA 23518.

For returns of notions and Accuquilt items: as long as the item is in unopened retail condition, we will refund the full purchase price less any shipping costs paid.
For any cut fabric and all other products in opened or used condition: we refund the purchase price less 20% and any shipping costs paid.

If you need to cancel a class, please give us 24 hours notice. We will gladly reschedule you for another day if needed. Any classes canceled due to inclement weather or instructor illness will be rescheduled for a later date. Students will be notified of any cancellations via email. If rescheduling is not possible, a refund of the class fee will be issued.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.